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When I try to get PARAMOUNT+ on my pc  I get unable to complete because I  didn't fill out  the capture + which didn't come on my scree.

1 REPLY 1
HP Recommended

Hello Dancer420,

 

Thank you for your query,

 

I'm trained to answer questions related to HP products and services. For general issues with accessing websites like Paramount+, you might want to try the following troubleshooting steps:

  1. Refresh the Page: Sometimes simply refreshing the page can help load all the elements properly, including the CAPTCHA.

  2. Clear Browser Cache: Accumulated cache and cookies can sometimes prevent elements from loading correctly. Try clearing the cache of your browser.

  3. Try a Different Browser: Some issues can be browser-specific. Consider using a different web browser to see if the CAPTCHA appears.

  4. Check Browser Extensions: Some browser extensions, particularly those related to ad-blocking or privacy, may prevent CAPTCHAs from appearing. Disable such extensions and try again.

  5. Disable VPN: If you are using a VPN, try disabling it temporarily, as it may interfere with the loading of certain web page elements like CAPTCHAs.

  6. Update Browser: Ensure your web browser is updated to the latest version, as older versions may have compatibility issues with certain websites.

If the problem persists, it may be helpful to contact Paramount+ support for further assistance.

I am an HP Employee. Although I am speaking for myself and not for HP.
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