• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP p7-1459
Microsoft Windows 8.1 (64-bit)

My HP Pavilion p7-1459 desktop PC that shipped with Windows 8 doesn't boot into the recovery anymore when I press F11 on startup. However I can still see that the recovery partition is still there. In other words the PC isn't detecting the Recovery Image Partition, is there a way to fix this problem as the Recovery Image Partition is still intact?. When I try to refresh my PC from the system settings I also get an error that says "Cannot find Recovery Environment". When I press F11 on startup it just starts booting into Windows as normal and no system recovery comes up. Any help would be appreaciated :).Cannot Find Recovery Environment..jpg Recovery Image.JPGInside Recovery Image.JPGRecovery Partition Warning.JPG

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Unfortunately, if you can't get the F11 prompt to work, the recovery partition is useless.

 

You will have to reinstall Windows with the recovery media that hopefully, you made when you first got the PC.

 

If you have no way of reinstalling windows without paying for recovery media, I have a way for you to do that...

 

Install W8.1 by creating the Microsoft installation media, using another Windows PC...You want W8.1 64 bit. 

 

If you live in an EU country, you probably will have to use the W8.1 N ISO file download.

 

https://www.microsoft.com/en-us/software-download/windows8ISO

 

At the beginning of the installation routine, you can delete every partition on there.

 

There is no point in keeping the recovery partition.

 

Only if you are asked to enter a product key during the installation process, use this generic key.

 

This is the generic key for W8.1 'standard.'

 

 334NH-RXG76-64THK-C7CKG-D3VPT

 

If you had to enter the generic key, manually change the generic product key to the W8 'standard' key in your PC's BIOS in the PC settings menu.

 

After you get W8.1 installed, and you had to manually enter the generic product key, you will need to run the free utility I zipped up and attached below, that will show you show the W8 product key in your PC's BIOS.

 

I have also zipped up and attached below, the Microsoft tool which hopefully will transfer the ISO file to a DVD or usb flash drive so it is bootable.

 

Then you can install the available drivers and software from your PC's support page.

 

https://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-p7-Desktop-PC-series/5295962/model/5297...

 

View solution in original post

2 REPLIES 2
HP Recommended

Hi:

 

Unfortunately, if you can't get the F11 prompt to work, the recovery partition is useless.

 

You will have to reinstall Windows with the recovery media that hopefully, you made when you first got the PC.

 

If you have no way of reinstalling windows without paying for recovery media, I have a way for you to do that...

 

Install W8.1 by creating the Microsoft installation media, using another Windows PC...You want W8.1 64 bit. 

 

If you live in an EU country, you probably will have to use the W8.1 N ISO file download.

 

https://www.microsoft.com/en-us/software-download/windows8ISO

 

At the beginning of the installation routine, you can delete every partition on there.

 

There is no point in keeping the recovery partition.

 

Only if you are asked to enter a product key during the installation process, use this generic key.

 

This is the generic key for W8.1 'standard.'

 

 334NH-RXG76-64THK-C7CKG-D3VPT

 

If you had to enter the generic key, manually change the generic product key to the W8 'standard' key in your PC's BIOS in the PC settings menu.

 

After you get W8.1 installed, and you had to manually enter the generic product key, you will need to run the free utility I zipped up and attached below, that will show you show the W8 product key in your PC's BIOS.

 

I have also zipped up and attached below, the Microsoft tool which hopefully will transfer the ISO file to a DVD or usb flash drive so it is bootable.

 

Then you can install the available drivers and software from your PC's support page.

 

https://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-p7-Desktop-PC-series/5295962/model/5297...

 

HP Recommended

My PC is still healthy and I am able to boot into Windows 8.1 but it was just running slow so I wanted to refresh it. It still has all of the HP software on it like HP Support Assistant and Recovery Manager and Recovery Media Creation and I figured out that I can create a recovery media using this. The problem was that the recovery partition exists but doesen't work anymore and I think I'm just gonna create this media using HP's software to refresh even though I do have a Windows 8.1 USB but I want all of HP's genuine softare on there too so I'm gonna use the HP Recovery Media Creation Tool to create. Hopefully this all goes well I'll keep you posted.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.