I cannot Rest my PC to factory Setting

[Valcicakm]

The 'reset this pc' function does not work and just returns an error stating nothing was changed. 

Was on the phone with MS support for over 4 hours trying to re install a fresh version of windows to reset the PC but the computer could not find any of my storage on the desktop. I tried intel drivers, HP drivers for the motherboard I am using on the Installation flashdrive and nothing has seemed to work and I cannot seem to reset this PC in any way shape or form. 

I have an OMEN by HP 25L Gaming Desktop GT15-0xxx

[Paul_Tikkanen]

If your PC has an Intel 11th - 13th gen core processor, I have zipped up and attached below, the Intel storage controller drivers that I hope work for Windows to find the hard drive.

Copy all of the files in both folders in the attached file to a USB flash drive.

Have the flash drive and your Windows installation media plugged into USB ports.

Boot from the W11 installation flash drive.

When you get to the screen where no drives can be found, click on the Load driver option, browse to the flash drive with the storage controller drivers on it.

If you check the box, it will only include the compatible driver.

Click Next and if those are the right drivers Windows should find the drive and install.

[Valcicakm]

Do I have to put it on my flashdrive zipped or do I have to extract it first?

[Paul_Tikkanen]

Unzip and copy the files in both folders in the zip file I attached to a USB flash drive.