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Amydyay
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I don’t know my administrator password

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I recently had to factory reset my laptop. Now it is inoperable. The reason is because I don’t know what my administrator or power on password is. Can someone please help?

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Cheron-Z
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Message 2 of 2
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@Amydyay

 

Thank you for using HP Support Community.

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

I work on behalf of HP
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