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‎12-01-2020 07:26 AM - last edited on ‎12-01-2020 11:16 AM by Retired

HP Recommended
Product: HP EliteBook 8460p Notebook PC
Operating System: Microsoft Windows 7 (64-bit)

HP EliteBook 8460p Notebook PC

 

My serial= [Personal Information Removed]

Product Number= LG744EA

 

Helpmee 😞 my turkshıs

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-01-2020 09:30 AM

HP Recommended

@bromer6546 

There is nothing we can do for you from here and HP does not reset BIOS passwords because they are encrypted into the firmware on a chip on the motherboard. 

 

If you are not prepared to spend the money to get HP to replace the motherboard, you would have to take the PC to a local repair facility to see if they can do it for you -- but we can not assist in that in any way.



I am a volunteer and I do not work for, nor represent, HP

View solution in original post

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2 REPLIES 2

‎12-01-2020 09:30 AM

HP Recommended

@bromer6546 

There is nothing we can do for you from here and HP does not reset BIOS passwords because they are encrypted into the firmware on a chip on the motherboard. 

 

If you are not prepared to spend the money to get HP to replace the motherboard, you would have to take the PC to a local repair facility to see if they can do it for you -- but we can not assist in that in any way.



I am a volunteer and I do not work for, nor represent, HP
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‎12-01-2020 10:17 AM

HP Recommended

sir I DID THE PASSWORD

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