cancel
Showing results for 
Search instead for 
Did you mean: 
GAmerA95
New member
1 0 0 0
Message 1 of 2
113
Flag Post

I forgot my password for my desktop so I can’t log in.

HP Recommended
HP Pavilion Desktop - 570-p013wb

I forgot my password so I can’t log in I turned off my desktop and kept tapping f11 but this I what it says 

 

recovery 

your pc device needs to be repaired....

 

and when I click on the options it fails and take me back to that screen. 

and there is no trouble shoot option.

1 REPLY 1
Arthur-c
Retired
Retired
1,330 1,319 54 97
Message 2 of 2
Flag Post
HP Recommended

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

This topic is going to be locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

 

 

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation