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‎09-12-2020 08:17 AM

HP Recommended
Product: Example: Pavilion all in one 27-r014
Operating System: Microsoft Windows 10 (64-bit)

I forgot my password to my computer and don't know what to do 

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-12-2020 08:38 AM

HP Recommended

Hello
if you cannot recover your account with the available options:

Change or Reset the Computer Password (Windows 10)
You will need to reinstall the computer as shown

 

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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View solution in original post

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2 REPLIES 2

‎09-12-2020 08:37 AM

HP Recommended

The official response to that question is also answered here:

https://h30434.www3.hp.com/t5/Desktop-Operating-Systems-and-Recovery/Password-issues/td-p/7773845

 

But, as long as it is not the BIOS password, the answer is easily found with Google.


I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the "Was this reply helpful" Yes button.
Was this reply helpful? Yes No

‎09-12-2020 08:38 AM

HP Recommended

Hello
if you cannot recover your account with the available options:

Change or Reset the Computer Password (Windows 10)
You will need to reinstall the computer as shown

 

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
Was this reply helpful? Yes No
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