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HP Recommended

Sir,

I had purchased new HP PC having serial No. [edited], and for last 2 months the PC is running slow. The said PC remains in warranty period. 

I just want to get this repaired. 

1 REPLY 1
HP Recommended

@Hasija, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding HP PC running slow! 

We're thrilled to have the opportunity to assist you and provide a solution.  

  

I'm sorry to hear that your HP PC is running slow. While I can't directly assist with repairs, I can offer some troubleshooting steps you might try to improve your PC's performance:

 

Run Windows Update: Ensure your Windows operating system is up to date. Outdated software can slow down your PC.

 

Update Drivers: Use Windows Update or HP Support Assistant to update your drivers. HP Support Assistant can be particularly useful as it provides drivers directly from HP.

 

Remove Unnecessary Software: Uninstall any programs or applications you no longer need, which can free up resources and improve performance.

 

Check Startup Programs: Limit the number of programs that start automatically when you boot your PC, as too many can slow down your startup process.

 

Perform Disk Cleanup: Use built-in tools to clear temporary files and system caches.

 

Check for Malware: Run a comprehensive virus and malware scan to ensure no malicious software is affecting your PC's performance.

 

Hardware Check: Ensure that all your hardware components, such as RAM, are functioning correctly.  

 

Hope this helps! 

Take care, and have an amazing day!  

  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

  

Regards, 

ZOEY7886
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.