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- I had purchased new HP PC having serial No. [edited], and fo...

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08-19-2025
06:17 AM
- last edited on
08-20-2025
08:27 AM
by
Nal_NR
Sir,
I had purchased new HP PC having serial No. [edited], and for last 2 months the PC is running slow. The said PC remains in warranty period.
I just want to get this repaired.
08-20-2025 01:47 PM
@Hasija, Welcome to the HP Support Community!
Thanks for reaching out about your query regarding HP PC running slow!
We're thrilled to have the opportunity to assist you and provide a solution.
I'm sorry to hear that your HP PC is running slow. While I can't directly assist with repairs, I can offer some troubleshooting steps you might try to improve your PC's performance:
Run Windows Update: Ensure your Windows operating system is up to date. Outdated software can slow down your PC.
Update Drivers: Use Windows Update or HP Support Assistant to update your drivers. HP Support Assistant can be particularly useful as it provides drivers directly from HP.
Remove Unnecessary Software: Uninstall any programs or applications you no longer need, which can free up resources and improve performance.
Check Startup Programs: Limit the number of programs that start automatically when you boot your PC, as too many can slow down your startup process.
Perform Disk Cleanup: Use built-in tools to clear temporary files and system caches.
Check for Malware: Run a comprehensive virus and malware scan to ensure no malicious software is affecting your PC's performance.
Hardware Check: Ensure that all your hardware components, such as RAM, are functioning correctly.
Hope this helps!
Take care, and have an amazing day!
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Regards,
ZOEY7886
I am an HP Employee