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‎11-27-2017 04:53 PM

HP Recommended
Product: HP Touchsmart 300
Operating System: Microsoft Windows 10 (64-bit)

The screen suddenly closed to 10" and I did a recovery and then windows 10 update. Now the screen is so wide that I have to use the taskbar icon to close the windows. Also, it appears that the driver has been changed to a generic non Pnp version?

This is interfering with my business, help?!

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-28-2017 09:07 AM

HP Recommended

Open the Windows Device Manager.

Expand the "Graphics Adapter" section of the device-tree.

Double-click on the current graphics adapter.

Click to "rollback" to a previous, presumably working correctly, device-driver.

Result?

-----------

Welcome to this forum.

Please click the purple/white "Thumbs Up" icon for every response that is helpful.

Also, please click "Accept As Solution" for the best response.

 

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎11-28-2017 09:07 AM

HP Recommended

Open the Windows Device Manager.

Expand the "Graphics Adapter" section of the device-tree.

Double-click on the current graphics adapter.

Click to "rollback" to a previous, presumably working correctly, device-driver.

Result?

-----------

Welcome to this forum.

Please click the purple/white "Thumbs Up" icon for every response that is helpful.

Also, please click "Accept As Solution" for the best response.

 

Was this reply helpful? Yes No

‎11-28-2017 09:49 AM

HP Recommended

Thank you very much! You just made my whole day!

Was this reply helpful? Yes No
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