-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Operating Systems and Recovery
- I have a HP eliteone 800 G5 computer and no wifi networks ar...

Create an account on the HP Community to personalize your profile and ask a question
04-11-2020 04:23 AM
hi everyone,
i am really struggling. I have a brand new computer and i am trying to set up wifi from by non-wired broadband service. I keep getting the request to connect the ethernet, however, there is no access to an ethernet where the computer is being set up. can someone please help me.
04-11-2020 07:10 AM
See my other reply.
23 desktops match which one is yours?
Make, Model and OS please.
SKU: if possible by this method
WinKey + R and type
msinfo32
Read Line 9
System SKU: N6K07EA#ABU
Please do not post Serial Numbers.
06-20-2020 03:17 AM
Hi,
You'll need to buy a Wireless USB Adapter & plug it into a USB Port on your AIO computer in order to connect it to your broadband service through WiFi.
However, initial setup of your new AIO PC would need to be completed by having it connected to a LAN cable before this step.
The other & more expensive option is to buy a power line adapter.
https://www.cnet.com/news/top-five-power-line-adapters-when-wi-fi-fails-you/
Hope this helps!