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HP Recommended
HP 15 TouchSmart Notebook PC
Microsoft Windows 8.1 (64-bit)

I have a HP 15 TouchSmart Notebook PC it came with windows 8.1 preinstalled.I since then upgraded to windows 10 when they had it as a free upgrade.Now my question is IF i order the recovery kit for this computer.Knowing it will reinstrall windows 8.1 back on here.Could i reinstall windows 10 or would i have to purchase windows 10?The person i got the laptop off of didnt have the Recovery DVDs.And i wasnt able to create them.Thanks in advance.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

> I upgraded [from Windows 8] to windows 10 when they had it as a free upgrade.

> Now my question is if i order the recovery kit for this computer.Knowing it will reinstrall windows 8.1

 

Correct.  The Recovery Kit will reinstall the original operating system.

 

> Could I reinstall windows 10 or would I have to purchase windows 10?

 

Since your computer was running Windows 10, you have been granted a "digital entitlement" to re-install Windows 10 at any time, at no cost to you.

 

Download the March 2017 Creators Update to Windows 10 from:

 

  https://www.microsoft.com/en-us/software-download/windows10

 

When prompted to enter a 25-character product-key, click "Skip".

 

The first time that Windows 10 connects to the Internet, it will leverage your entitlement to automatically "activate" Windows.

 

 

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2 REPLIES 2
HP Recommended

> I upgraded [from Windows 8] to windows 10 when they had it as a free upgrade.

> Now my question is if i order the recovery kit for this computer.Knowing it will reinstrall windows 8.1

 

Correct.  The Recovery Kit will reinstall the original operating system.

 

> Could I reinstall windows 10 or would I have to purchase windows 10?

 

Since your computer was running Windows 10, you have been granted a "digital entitlement" to re-install Windows 10 at any time, at no cost to you.

 

Download the March 2017 Creators Update to Windows 10 from:

 

  https://www.microsoft.com/en-us/software-download/windows10

 

When prompted to enter a 25-character product-key, click "Skip".

 

The first time that Windows 10 connects to the Internet, it will leverage your entitlement to automatically "activate" Windows.

 

 

HP Recommended

Okay thank you so much.

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