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Mike693
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I have a hp touch smart 600pc that won’t turn on. the drive error code (BIOBD-8)

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HP touch smart 600pc
Microsoft Windows 7 (64-bit)

My HPTouchSmart 600PC won’t turn on.When I run the Diagnostic tools , Touch interface passed, CPU passed, Memory passed, the Drive has an error code (BIOHD-8)

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WAWood
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@Mike693 

I ran across this same problem on an older HP desktop a few months back, and it is not good news.  The drive failed and I had to replace it. Fortunately, I has a spare drive to use in the PC. Then, I used expensive drive recovery software to recovery nearly all the files on the drive -- but I had to connect the drive to my file server to do this and it took two full days to restore the drive.

 

This issue is often due to a failing drive. So, let's check that first, because if it is failing, it would need to be replaced and there is no point then in doing anything else until we confirm that.

If your PC is new enough to support UEFI, you can use these steps to test the hard drive: http://support.hp.com/us-en/document/c00439024

If not, to check the drive you have to follow these steps:
1) Press Esc key repeatedly, several times a second, while rebooting the laptop. Do NOT hold the key down, just press it over and over.
2) Eventually, you will see an HP Startup Menu
3) Press the Function key for testing the hard drive (usually F2) and let it run.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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