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‎08-13-2020 11:11 AM

HP Recommended
Product: Hp MS14IN
Operating System: Microsoft Windows 7 (32-bit)

I have a HP all in one pc and i i have Installed windows 7 in it. Windows start but i am not able to install any product in windows. I tried installing chrome and it shows chrome.exe is not a valid win32 application, same for Firefox and also internet explorer shows error in every page . Please help me with a solution.

2 REPLIES 2

‎08-13-2020 06:50 PM

HP Recommended

@smangla007,

What is the exact product code?   What OS did it have originally?

Do you know that WIN 7 is not supported since Jan 2020.  Also IE11 is not supported anymore. That is why it is showing errors.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

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‎08-13-2020 08:36 PM

HP Recommended

It originally came with windows 7 home basic but somehow recently the windows got corrupted so i tried reinstalling the same but now it is not running correctly and the product is all in one MS14IN. Regarding the IE11, I tried installing chrome in the windows but it is showing it as invalid win32 application.

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