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Locked

‎04-10-2022 01:34 PM

HP Recommended
Operating System: Microsoft Windows 11

I haveist my bitlocker recovery key so need some help

Category:
1 REPLY 1

‎04-10-2022 06:29 PM

HP Recommended

If your system was made after 2016 then download a copy of the original software from the HP cloud and re-install

 

This matrix
https://ftp.ext.hp.com/pub/caps-softpaq/CloudRecovery/crsupportedplatform.html
may show your system is supported for restore from the cloud.
instructions are here
https://support.hp.com/us-en/document/ish_4511095-4511141-16
Post back here if you have questions running the restore application.

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