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‎10-10-2020 12:14 PM

HP Recommended
Product: Example: Pavilion 23
Operating System: Microsoft Windows 8.1 (64-bit)

I have windows 8.1 64bit and ned to upgrade to windows 10, will i have any problems?

2 REPLIES 2

‎10-10-2020 04:56 PM - edited ‎10-10-2020 04:58 PM

HP Recommended

@Abdul25,

Make a backup of all data folders to an external USB or hard drive. You can just drag and drop folders.  Unplug all external drives/printers.  Connect an Ethernet cable to your modem. (Faster).  Go here, and start the upgrade process called "update now".  Later you can download the newest printer software from their site.

 

 

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
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‎10-10-2020 05:02 PM

HP Recommended

@Tom1916 

You really need to separate your issues.

A computer that will not boot to a desktop is not an issue of not being able to get on line.  It is a NON-boot issue.

What options did you try. Saying i followed various re-boot options is a tad vague. Specify ?

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
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