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HeidiH21
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I keep getting the error code - 0x8007016A: The cloud file provider is not running. How to fix?

HP Recommended
all-in-One Hp desktop
Microsoft Windows 10 (32-bit)

When I try to delete files from the desktop screen on my new Hp All-In-One computer the following error code appears:

0x8007016A: The cloud file provider is not running.  

I cannot delete files.  

1 REPLY 1
itsmyname
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HP Recommended

@HeidiH21 -- which "cloud provider" came with your new computer? Microsoft? Apple? Google? HP?

 

Have you done a first-time "registration" with that provider, and logged-on to access their cloud?

 

P.S. with your "new" HP computer, you are entitled to 30 days of "free telephone support" from HP. Telephone them for help.

 

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