I lost my product key

[Blacky3]

How can get a new product key, will it work for my desktop computer.  Please tell me what I can do. Blessing 

[Hawks_Eye]

Hi @Blacky3 

Welcome to the HP Support Community! We're here to help you get back up and running.

You're absolutely right, and thank you for pointing that out.

HP desktop and notebook computers that come preinstalled with Windows use an OEM (Original Equipment Manufacturer) digital license. This means the product key is embedded directly into the system firmware (BIOS/UEFI) during manufacturing.

 

What this means for you:

• You do not need to manually enter a product key when reinstalling or activating Windows on your HP computer.
   
• As long as you're installing the same edition of Windows (e.g., Windows 10 Home or Windows 11 Pro), the system will automatically detect the embedded key and activate Windows once connected to the internet.
   
• If you’re using official Windows installation media (such as from the Microsoft Software Download page), just skip the product key prompt during setup. Activation will complete automatically after installation.

Let me know if you're reinstalling Windows or facing an activation issue—I’ll guide you through the exact steps based on your situation. You're doing the right thing by checking this before making changes.

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Take care, and have an amazing day!

Regards, 

Hawks_Eye