I'm trying to get into my Sainsburys account on my ProBook 430 G3

[6dee]

Have tried to sign into my grocery delivery account to make changes

I just get a blank page

They suggest I can try clearing my cache  and cookies by pressing  Ctrl-Shift-Delete

I dont know where these keys are located

I have to get into this account today as the delivery is tomorrow 10/04/20

The time in uk here is 16.00

[WAWood]

@6dee 

I don't understand -- are these keys not on your keyboard?

The Ctrl key is on the bottom row near the left end, the Shift key is right above it, and the Del key will be to the right of the main set of keys near the top.

[jamqua · Accepted solution]

Hi there, please see the photo provided of Probook keyboard to help you find the keys