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HP Recommended
hp 2uao420jv6
Microsoft Windows 10 (64-bit)

I have an older hp desktop wchic came originally with a windows 8 os but I upgraded a few years ago to win 10.. the system was slow so I called up microst and they said that I need to get from HP some drivers for win 10 which they can not install but when I went to upload drivers only win 8 were available for the platform that I have. Can anyone help me get the needed drivers?

3 REPLIES 3
HP Recommended

Hi:

 

What drivers do you need for your z400?

 

Usually you can use the W8 drivers and they will work.

 

Post the names of the devices and the hardware ID's.

 

Use this guide for how to find the hardware ID for a device...

 

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

 

I can give you the W10 Realtek audio driver for now.  Accept the agreement.  Download and install the 64 bit driver and restart the PC.

 

https://www.realtek.com/en/component/zoo/category/pc-audio-codecs-high-definition-audio-codecs-softw...

HP Recommended

Thanks Paul I dont need any particualr drivers, except that when I noticed my mail program not synnching I called up microsoft support and they told me that I needed to  update some windows 10 drivers that are presently windows 8 imorder increase performance and sunch email. They told me to get the driver from hp but when I went to get windows 10 drivers they only had windows 8 for my model 2uao420jv6

HP Recommended

You're very welcome.

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