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Message 1 of 2
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I need to deactivate my original email/user name, add a new account, and get a new password

HP Recommended
HP Pavilion
Microsoft Windows 10 IOT

I need to drop an account email/user name and add a new account and password and my lap top won't let me do it because it says I am an "administrator",  How do I do this?

1 REPLY 1
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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

Hi @Don2525

 

Welcome to the HP Support Community. 

 

Try these steps - 

 

HP PCs - Managing User Accounts and Logins (Windows 10)

 

Change the email address or phone number for your Microsoft account 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

0 Kudos
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