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- I need to deactivate my original email/user name, add a new ...

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09-19-2019 11:27 AM
I need to drop an account email/user name and add a new account and password and my lap top won't let me do it because it says I am an "administrator", How do I do this?
09-22-2019 05:45 AM
Hi @Don2525
Welcome to the HP Support Community.
Try these steps -
HP PCs - Managing User Accounts and Logins (Windows 10)
Change the email address or phone number for your Microsoft account
Hope this helps! Keep me posted.
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Have a great day!
Asmita
I am an HP Employee