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‎03-15-2025 12:13 PM - edited ‎03-15-2025 12:18 PM

HP Recommended
Product: OMEN by HP 45L Gaming Desktop PC GT22-1000i RCTO Base Model

Hi there,

I reset my PC. Unfortunately, after the reset process my computer is now stuck on a restart loop. The computer will not get beyond "OMEN" and "Welcome" before restarting again. 

How can I resolve this issue? 

1 REPLY 1

‎03-21-2025 08:25 AM

HP Recommended

Hi @SummerTown,

 

Welcome to the HP Support Community.
 

Thank you for posting your query, I will be glad to help you.

I understand after a reset the PC is stuck on a restart looping and not able to use it, please try a BIOS Restore and let me know if this helps.

BIOS Restore :
1) Shutdown the computer and keep the  charger plugged
2) Hold down the Windows and B button together while the computer is still turned off.  
3) Turn on the computer and continue to hold the Windows and B button until a BIOS Recovery screen appears.  
4) Follow on-screen instructions and click on OK

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

VikramTheGreat

HP Support 

I'm an HP Employee.


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