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- I reset my PC. Computer is now stuck on restart loop. Cannot...

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03-15-2025 12:13 PM - edited 03-15-2025 12:18 PM
Hi there,
I reset my PC. Unfortunately, after the reset process my computer is now stuck on a restart loop. The computer will not get beyond "OMEN" and "Welcome" before restarting again.
How can I resolve this issue?
03-21-2025 08:25 AM
Hi @SummerTown,
Welcome to the HP Support Community.
Thank you for posting your query, I will be glad to help you.
I understand after a reset the PC is stuck on a restart looping and not able to use it, please try a BIOS Restore and let me know if this helps.
BIOS Restore :
1) Shutdown the computer and keep the charger plugged
2) Hold down the Windows and B button together while the computer is still turned off.
3) Turn on the computer and continue to hold the Windows and B button until a BIOS Recovery screen appears.
4) Follow on-screen instructions and click on OK
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
VikramTheGreat
HP Support