I try to upgrade to Windows 10. For further installaion I have to to uninstall verisoft access mana

[jav4]

Cannot find the verisoft access manager app to manually uninstall (not in the uninstall list of the uninstall or change a program manager

[WAWood]

@jav4 

Here is a link with a couple of ways to do this -- but do NOT download or buy their tool:  http://www.uninstallapp.com/article/How-to-uninstall-verisoft-access-manager-by-bioscrypt1.html

[jav4]

Thanks for the quick reply

All instructions tell me to select the verisoft access manager in the uninstall list

This is just the problem

The verisoft A M is not in any uninstall list

When I do a search for verisoft application files and click on them I get "MSVCR70.dll" is missing

Where can I find thid file and where (directory of folder) do I put it

[WAWood]

@jav4 

Sorry, but since this is just a self-help Support Community staffed mostly by volunteers, we have no capability for debugging problems with third-party (i.e., non-HP) applications.

For further help with this issue, you have to contact the vendor of the application or their support forum.