• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Microsoft Windows 10 (64-bit)

I want a “USB Recovery Disc” to use in resetting the following Laptop to its original Factory State:

Product Name: OMEN by HP Laptop

 System Family: HP OMEN

 Product Number: 2XP11AV

 System Board ID: 846A

 Born on Date: 12/24/2019

 Processor Type: Intel (R) Core (TM) i7-8750H CPU @ 2.20GHz

 Total Memory: 32 GB

 BIOS Version: F. 09

 BIOS Vendor: AMI

 Serial Number: 5CD929071K

UUID: 39444335-3932-3730-314B-80E82C297EBF

 System Board CT Number: PHKZL028JCH00W

 Factory Installed OS: Win10

 Primary Battery SN: 36865 10/24/2022

 System Log:

 Build ID: 18WW2M6T601#SABA#DABA

 Feature Byte: 3H3X 476b  7B7W aBaH apaq awbA bhcb dUdp dafP fdhZ jk .mm

1 REPLY 1
HP Recommended

The only place I know of where you can purchase a USB recovery drive for your PC would be from this vendor at the link below:

 

Computer Surgeons - Windows 10 Home Pl,Windows 10 H - 64 Recovery Kit Part Number L49609-001 For OME...

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.