I want to check the capacity of my HP NIC card (Network Interface Card)

[Meme20231]

I want to check the capacity of my HP NIC card (Network Interface Card).  Anyone know how to do this on a 

HP Pavilion 590-p0036

Product

3LB08AA

[Paul_Tikkanen]

What do you mean by checking the capacity of the ethernet adapter?

Do you want to know how fast a speed it is connecting at?

If so, you can go to the Windows control panel>network and internet>network and sharing center>

Under the 'View your active networks' section click on the ethernet connection and it will let you know what speed the ethernet adapter is connecting at.

[Meme20231]

Thank you.  By doing what you said, I see it connecting at 72.2 Mbps.  I am paying for 1 Gig streaming on Verizon.  I would think it my connection should be should be faster, so I wanted to know the max speed that my NIC could hold.

Verizon came here and said my NIC card could not handle the speed I am paying for, so again...I wanted to know what speed the NIC card could support.  Verizon did some sort of test and said I needed to connect wirelessly (which I am now) because my Ethernet port in the tower was not working.  I was able to connect to the internet hard wired though, so I don't get that.

Short story, not sure if I need a new computer or someone here to translate a Verizon tech trying to snowball me and get out quickly.  He did sell me an extender. 

[Paul_Tikkanen]

You're very welcome.

So, you are using the Wi-Fi adapter to connect to the internet, and not the wired ethernet adapter, correct?

The parts list for your PC indicates that it comes with a RTL8821CE Wi-Fi adapter.

HP PartSurfer

If it is only connecting at a speed of 72 MBPS, that is the maximum speed it will connect at on the 2.4 GHz Wi-Fi band.

I recommend that you disconnect from that band and reconnect to the available 5.0 GHz Wi-Fi connection where the adapter has a maximum throughput of 433 MBPS.

Below are the links to the latest Wi-Fi and Bluetooth drivers HP has for the RTL8821CE Wi-Fi adapter:

Realtek RTL8xxx Wireless LAN Drivers

Version 2024.10.230.1

sp155768.exe

Realtek RTL8xxx Series Bluetooth Driver

Version 1.10.1072.3000 

sp155460.exe