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- I want to check the capacity of my HP NIC card (Network Inte...

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01-22-2025 12:38 PM
What do you mean by checking the capacity of the ethernet adapter?
Do you want to know how fast a speed it is connecting at?
If so, you can go to the Windows control panel>network and internet>network and sharing center>
Under the 'View your active networks' section click on the ethernet connection and it will let you know what speed the ethernet adapter is connecting at.
01-22-2025 01:53 PM
Thank you. By doing what you said, I see it connecting at 72.2 Mbps. I am paying for 1 Gig streaming on Verizon. I would think it my connection should be should be faster, so I wanted to know the max speed that my NIC could hold.
Verizon came here and said my NIC card could not handle the speed I am paying for, so again...I wanted to know what speed the NIC card could support. Verizon did some sort of test and said I needed to connect wirelessly (which I am now) because my Ethernet port in the tower was not working. I was able to connect to the internet hard wired though, so I don't get that.
Short story, not sure if I need a new computer or someone here to translate a Verizon tech trying to snowball me and get out quickly. He did sell me an extender.
01-22-2025 02:02 PM
You're very welcome.
So, you are using the Wi-Fi adapter to connect to the internet, and not the wired ethernet adapter, correct?
The parts list for your PC indicates that it comes with a RTL8821CE Wi-Fi adapter.
If it is only connecting at a speed of 72 MBPS, that is the maximum speed it will connect at on the 2.4 GHz Wi-Fi band.
I recommend that you disconnect from that band and reconnect to the available 5.0 GHz Wi-Fi connection where the adapter has a maximum throughput of 433 MBPS.
Below are the links to the latest Wi-Fi and Bluetooth drivers HP has for the RTL8821CE Wi-Fi adapter:
Realtek RTL8xxx Wireless LAN Drivers
Version 2024.10.230.1
Realtek RTL8xxx Series Bluetooth Driver
Version 1.10.1072.3000