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- I want to remove HP enhanced camera which is showing in site...

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09-19-2024 12:34 PM
In my Hp victus laptop a problem occured in webcam (camera )all the sites and chrome are showing it has two camera devices and in pc it shows only one camera that is HP WIde vision camera .
In device manager only one camera device is shown and one driver is installed but when performing webcam test it detect two camera
1.Hp Enhanced Camera
2.Hp wide vision hd camera
I have to give test on hiring platform for placement process in company I have to give test on {HIRE PRo}platform but it does not proceed from the compatiblity page where you have to select only one camera to resume test .I have to uninstall one camera so that i can give test and proceed but the other HP ENHANCED camera is not showing anywhere in the device .
This is the main problem ihave disabled the driver also hp wide vision but it not work as it starts to work but image does not shows on the screen.
How to delete the camera it does not shows in DEVICE MANAGER. I also contacted hp customer support but they does not find the main issue
When i perform any webcam detection test it shows two camera on device but it is actually one camera only.
PLEASE REPLY ASAP IT IS VERY IMPORTANT TO RESOLVE I HAVE TO GIVE EXAM AND I CAN'T HAVE ACCESS TILL MY ISSUE IS RESOLVED.
Why this Enhanced camera is showing i don't know it is not present i device manager also.
i will attach the images of failures and one camera and device manager
How to solve so that only one camera is available and if i chhose hp enhanced camera it will not work >
Processor 12th Gen Intel(R) Core(TM) i5-12450H 2.00 GHz
Installed RAM 8.00 GB (7.68 GB usable)
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display
Edition Windows 11 Home Single Language
Version 23H2
Installed on 07-05-2022
OS build 22631.4169
Experience Windows Feature Experience Pack 1000.22700.1034.0
Victus by HP Gaming Laptop 15-fa0xxx