-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Operating Systems and Recovery
- IDT High Definiton Audio

Create an account on the HP Community to personalize your profile and ask a question
01-03-2017 09:00 PM
Audio issues since upgrading to Windows 10. IDT High Definition Audio Driver 'not migrating'. No audio.
Cannot find High Definition Audio Driver, only IDT High definition Audio Driver. So cannot load MS driver. Questions are,
1. Where can I download the standard High Definition Audio Driver?
2. What are specs for main board Audio card? Currently driving a 5.1 Boston model BA735 3 speaker system on one cable with digital input on 3.5mm jacks.
Thanks,
Solved! Go to Solution.
Accepted Solutions
01-04-2017 07:17 AM - edited 01-04-2017 07:19 AM
Hi:
See if this W10 Tempo/Beats audio driver resolves the problem. Install and restart the PC.
This package provides the IDT Tempo High Definition Audio Driver for supported desktop models that are running a supported operating system.
File name: sp71717.exe
If that doesn't work, then try this next approach...
Go to the device manager and click to expand the Sound, video and game controllers device category.
1. Select IDT High Definition Audio CODEC under that category.
2. Select the Driver tab.
3. Click on Update Driver... button.
4. Select -> Browse my computer for driver software.
5. Select -> Let me pick from a list of device drivers on my computer.
6. Select High Definition Audio Device (Not IDT High Def... this is important.) and click Next.
A warning message may appear, but click Yes.
7. Windows has successfully updated your driver software.
8. Restart the PC.
The key is step 6.
01-03-2017 09:37 PM
Hi.
Welcome to the forum flagstaffman.
For your computer there are only drivers for the versions of windows 8 and 8.1:http://support.hp.com/au-en/drivers/selfservice/hp-pavilion-500-100-desktop-pc-series/5395585/model/...
Try this driver:High Definition Audio
I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box belowDid I help solve the problem? don´t forget to click “ Accept as a solution”
, someone who has the same query may find this solution and be helped by it.
01-03-2017 10:00 PM
I have tried this driver, which is the IDT High Definition Audio and it displays 'not migrated' error in Events when try to install in Windows 10. I am looking for the generic High Definition Audio Driver. This is displayed on other Windows 10 PCs , but not this one. Maybe need to reinstall Windows 10 from scratch.
01-04-2017 07:17 AM - edited 01-04-2017 07:19 AM
Hi:
See if this W10 Tempo/Beats audio driver resolves the problem. Install and restart the PC.
This package provides the IDT Tempo High Definition Audio Driver for supported desktop models that are running a supported operating system.
File name: sp71717.exe
If that doesn't work, then try this next approach...
Go to the device manager and click to expand the Sound, video and game controllers device category.
1. Select IDT High Definition Audio CODEC under that category.
2. Select the Driver tab.
3. Click on Update Driver... button.
4. Select -> Browse my computer for driver software.
5. Select -> Let me pick from a list of device drivers on my computer.
6. Select High Definition Audio Device (Not IDT High Def... this is important.) and click Next.
A warning message may appear, but click Yes.
7. Windows has successfully updated your driver software.
8. Restart the PC.
The key is step 6.
01-06-2017 02:50 AM - edited 01-06-2017 02:51 AM
The Tempo driver Provost supplied worked. I looked on the website (Tempo took over IDT) but could not find a 64 bit driver. The driver installs without errors, but does not support digital speakers. Analog ones work great. Thanks for your help !