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‎12-06-2019 10:12 AM

HP Recommended
Product: HP7240 SSF
Operating System: Microsoft Windows 7 (64-bit)

Hi dear

Have workstation hp7240 SSF WAS HAVING WINDOWS 7 PREINSTALLED..

I have formated hdd for reason have been infected ...

to install a new win7 ...mouse and kyboard have been desactived  and can not continue installing system..

i m stuck because  have erase the old systeme and can not install the new one..

i tried to use hirens boot with minixp to fix error then i have eror 0x000000A5..

Couldnt do any thing..

please help me..

many thanks

3 REPLIES 3

‎12-06-2019 01:06 PM

HP Recommended

Hi:

 

You have two options to get around that issue...

 

1. Use a PS/2 KB and mouse instead of USB ones.

 

2. Install W7 via USB flash drive, and use this tool that will automatically put the required USB drivers into your W7 USB installer.

 

https://download.gigabyte.com/FileList/Utility/mb_utility_windowsimagetool.zip

 

Here is a video for how to use that tool if you need help with it.

 

https://www.youtube.com/watch?v=hiTV3hJAn5s&feature=emb_logo

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‎12-07-2019 08:07 AM

HP Recommended

Thanks a lot fo your advices i m downloading iso win7 english version ..and will  try the second method  ..

tell you later about result..

regards

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‎12-07-2019 08:48 AM

HP Recommended

You're very welcome.

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