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HP Recommended

Irq and rom failed test on my laptop....I ran the test because of a clicking noise.

1 REPLY 1
HP Recommended

> IRQ and ROM tests failed on my laptop.

 

Other people in this forum have reported that this is a "false negative" -- nothing is wrong with the hardware; it's the test itself that is faulty.

 

> I ran the test because of a clicking noise.

 

Probably, it's either an out-of-balance fan, not spinning smoothly, or a failing disk-drive.

Rerun the HP Hardware Diagnostics, choosing to run only the tests against the disk-drive.

If the test "fails", then you need to replace the disk-drive, before its residual "life" ends.

 

There are three methods:

 

  1. If Windows is still running, there is a program to create a "System Recovery Set", which either writes to one USB memory-stick, or burns a few DVD-recordable disks. Then, backup all your personal files to an external disk-drive (or a different USB memory-stick). Remove the current disk-drive. Purchase and connect the new disk-drive. Boot from that System Recovery Set, to reinstall Windows.
  2. If Windows is still running, purchase a new disk-drive from SEAGATE, and download the free SEATOOLS from www.seagate.com -- this software can do "disk-cloning", to copy, block-by-block, everything from the current disk-drive to the new disk-drive. [Or, purchase a new disk-drive from WESTERN DIGITAL, and download the free WD Acronis "disk-cloning" software.]  After the cloning, remove the old disk-drive, install and connect the new disk-drive, and boot.  All your programs and all your personal files will be present.
  3. If Windows is not running, remove the current disk-drive, purchase and connect a new disk-drive, and reinstall Windows.  Then, temporarily connect the old disk-drive as a "secondary" disk-drive, and try to copy your personal files from "old" to "new'.

More details are available, if you ask for them.

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.