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Omen 15-ce020ns
Microsoft Windows 10 (64-bit)

mi Ordenador es HP OMEN 15 ce-020ns 15.6" Full HD (Intel Core i7-7700HQ, 16 GB RAM, 1 TB HDD + 256 GB SSD, NVIDIA GTX 1050 4GB GDDR5, Si...Nuevo, He comprado el Windows 10 y he seguido los pasos que me dice el video tutorial, He grabado tal y como dice el video con Rufus la ISO en al pen drive, al momento de encender el ordenador donde estoy tratando de cargar el windows ya con el pen conectado automáticamente sale la pantalla de windows y pongo comenzar instalación. Cuando pongo comenzar la instalación me sale en mensaje  " falta un controlador de medios que tu PC necesita. Puede ser un controlador de DVD o disco duro. Si tiene un CD.........................” y ya de ahí no avanzo más

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