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08-06-2017 08:06 AM - last edited on 08-06-2017 12:10 PM by Omar-E
i tried to install ubuntu on my pc but i failed from that the pc was went for service also. after many tires the service center people installed and gave me windows 8 pirated version. so i want to install ubuntu on my pc but when i open bios i see ubuntu which in in UFEI and when i select it i get the error that boot device not found so the problem is ubuntu is not installing in hard drive i got the same error for when i tried to install ubuntu. so please provide solution for this problem. currently iam on windows 10
My model no is 20-2312in
serial no is [personal information removed]
product no is K5N45AA#ACG
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08-06-2017 04:36 PM
HP only warranties their PCs for usage with the OS that comes preinstalled. IF you replace that or add a different OS, then you assume full responsibility for maintaining that other OS -- as HP then provides no assistance on that.
New PCs nearly all use UEFI and that poses special problems for installing Linux distros: http://ubuntuforums.org/showthread.php?t=2147295
Your best bet for Linux support, since HP does not provide Linux drivers, is to contact the support forum for the Linux distro you are trying to install -- in this case, the Ubuntu Forums: http://ubuntuforums.org/
Good Luck
I am a volunteer and I do not work for, nor represent, HP
08-06-2017 04:36 PM
HP only warranties their PCs for usage with the OS that comes preinstalled. IF you replace that or add a different OS, then you assume full responsibility for maintaining that other OS -- as HP then provides no assistance on that.
New PCs nearly all use UEFI and that poses special problems for installing Linux distros: http://ubuntuforums.org/showthread.php?t=2147295
Your best bet for Linux support, since HP does not provide Linux drivers, is to contact the support forum for the Linux distro you are trying to install -- in this case, the Ubuntu Forums: http://ubuntuforums.org/
Good Luck
I am a volunteer and I do not work for, nor represent, HP