• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎07-01-2024 04:16 PM

HP Recommended
Product: Victus by HP 15L Gaming Desktop PC TG02-1000i (6V9R9AV)
Operating System: Microsoft Windows 11

Hi, I'm attempting to reinstall Win 11. When I install it says it needs a driver but I can't find the driver it needs. Anyone know which driver is needed?

Category:
2 REPLIES 2

‎07-01-2024 04:59 PM

HP Recommended

Hi:

 

See if this works...

 

I zipped up and attached the Intel storage controller drivers below so Windows can find the drive.

 

The attached file is good for both W10 & W11.

 

Copy all of the files in both folders in the attached file to a USB flash drive.

 

Have the flash drive and your Windows installation media plugged into USB ports.

 

Boot from the W10/W11 installation flash drive.

 

When you get to the screen where no drives can be found, click on the Load driver option, browse to the flash drive with the storage controller drivers on it.

 

If you check the box, it will only include the compatible driver.

 

Click Next and if those are the right drivers Windows should find the drive and install.

 

F6.zip
Was this reply helpful? Yes No

‎07-03-2024 06:30 PM

HP Recommended

No, didn't work. in the end I installed Win 11 on virtualbox  7 running on linux. I then created a windows install USB drive and used that. 

 

Regards,

Stephen

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.