Intel Management Engine Firmware Recovery Fail

[marc39]

Hello, everyone,

I just have one short question:
It's an AiO ProOne 440.
The recovery of the firmware does not work.

At 50% it starts new, but like a loop.

Must the PC be online to recover the firmware.
So is this also a BIOS update at the same time?

Thank you very much for your answer.

[praveen196]

@marc39 Welcome to HP Community!

I understand that the Intel Management Engine Firmware Recovery Fail.

For me to assist you with accurately I would require more information regarding this.

• Did you try to update all the drivers using HP support assistant?

Please check these intel and Microsoft community links which suggest to reinstall or roll back the bios for the same.

• Link 1 Microsoft community link: https://answers.microsoft.com/en-us/windows/forum/all/me-fw-update-failed-please-try-again/9ee9d527-...
• Link 2: Intel community link: https://communities.intel.com/thread/99399
• So to roll back the bios please try both the steps prescribed in this link: http://support.hp.com/us-en/document/c02693833
• Then update the bios, chipset and graphics drivers from this link: http://hp.com/drivers  please select the country and follow the on-screen instructions.
• If this does not work, use the HP support assistant to update the drivers and windows.

Please perform all these steps patiently as it is critical to resolving the issue. The trick is to remain patient, please. Please note that I am not overloading you with a lot of troubleshooting steps. Instead, just like you, I am eager to ensure that the problem gets resolved. So I am providing you with more resources and information at your disposal to deal with the situation better.

Keep us posted,

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