Then update the bios, chipset and graphics drivers from this link: http://hp.com/drivers please select the country and follow the on-screen instructions.
If this does not work, use the HP support assistant to update the drivers and windows.
Please perform all these steps patiently as it is critical to resolving the issue. The trick is to remain patient, please. Please note that I am not overloading you with a lot of troubleshooting steps. Instead, just like you, I am eager to ensure that the problem gets resolved. So I am providing you with more resources and information at your disposal to deal with the situation better.
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