-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Operating Systems and Recovery
- Intel Management Engine Vulnerability

Create an account on the HP Community to personalize your profile and ask a question
11-22-2017 09:39 PM
After many times of success installing sp82472 (11.7.0.1045) and rebbot, and check with Intel SA00086 detection tool, it seems Intel Management Engine version still 11.0.0.1171 and vulnerability still there. Any suggestion to clarify the issue? Thanks.
Solved! Go to Solution.
Accepted Solutions
12-04-2017 02:33 AM - edited 12-04-2017 02:34 AM
https://support.hp.com/us-en/document/c05843704
1. sp82496.exe (reboot)
2. sp82472.exe (reboot)
3. Intel SA-00086 Detection Tool (result: Okay)
Thanks a lot.
11-22-2017 09:56 PM
Hi,
It seems Probook 440 G3 is not affected
You can find HP affected and not affected series of units in below link with Patch.
http://www8.hp.com/us/en/intelmanageabilityissue.html
Ref. Link from Intel.
https://security-center.intel.com/advisory.aspx?intelid=INTEL-SA-00075&languageid=en-fr
For further queries you can always contact HP
contact HP
http://welcome.hp.com/country/w1/en/contact_us.html
For Phone assist
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Good Luck !!!
If any of my posts help you or guide you on your way to resolve your issue, you can click on the purple Thumbs up + icon to say thanks.
If your problem is solved , please click the Accepted Solution button
11-28-2017 07:11 AM
Having the same issue as the OP. Updated a system many times with different ways of reinstalling etc. but still Intel tool is displaying 11.0 while the installed version is 11.7. Any suggestions? The Security Bulletin you replied with is from the may issue. Not the INTEL-SA-00086..
12-01-2017 10:37 PM
Hi Chiou,
Please try to update below link driver to fix Intel-SA-00086 vulnerability & WPA/WPA2 fix.
Intel Consumer Management Engine (ME) Firmware Component
http://ftp.hp.com/pub/softpaq/sp82001-82500/sp82496.exe
if issue persist, I recommended to contact HP.
For Phone assist
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Contact HP
http://welcome.hp.com/country/w1/en/contact_us.html
Good Luck !!!
If any of my posts help you or guide you on your way to resolve your issue, you can click on the purple Thumbs up + icon to say thanks.
If your problem is solved , please click the Accepted Solution button
12-04-2017 02:33 AM - edited 12-04-2017 02:34 AM
https://support.hp.com/us-en/document/c05843704
1. sp82496.exe (reboot)
2. sp82472.exe (reboot)
3. Intel SA-00086 Detection Tool (result: Okay)
Thanks a lot.