Intel(R) Management Engine Interface #1

[Mason-57]

SORRY this looks long because I trying to include as much error log io9nformaion as possible 

I'm have a  problem with Intel(R) Management Engine Interface #1 in that it continually shows an error.

I have installed the lates BIOS, I have installed the latest Driver Software from HP, I have contacted Intel; who tell me to contact HP.

The following is copied from the Events Properties Event 411 , Kernel PnP

Log Name: Microsoft-Windows-Kernel-PnP/Configuration
Source: Microsoft-Windows-Kernel-PnP
Date: 24/02/2026 15:09:19
Event ID: 411
Task Category: None
Level: Error
Keywords:
User: SYSTEM
Computer: Paul-Mason
Description:
Device PCI\VEN_8086&DEV_A2BA&SUBSYS_19998086&REV_00\3&11583659&0&B0 had a problem starting.

Driver Name: oem63.inf
Class GUID: {4d36e97d-e325-11ce-bfc1-08002be10318}
Service: MEIx64
Lower Filters:
Upper Filters:
Problem: 0x34
Problem Status: 0xC0000428
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-PnP" Guid="{9c205a39-1250-487d-abd7-e831c6290539}" />
<EventID>411</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x4000000000000000</Keywords>
<TimeCreated SystemTime="2026-02-24T15:09:19.7801069Z" />
<EventRecordID>1118</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="16036" />
<Channel>Microsoft-Windows-Kernel-PnP/Configuration</Channel>
<Computer>Paul-Mason</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="DeviceInstanceId">PCI\VEN_8086&amp;DEV_A2BA&amp;SUBSYS_19998086&amp;REV_00\3&amp;11583659&amp;0&amp;B0</Data>
<Data Name="DriverName">oem63.inf</Data>
<Data Name="ClassGuid">{4d36e97d-e325-11ce-bfc1-08002be10318}</Data>
<Data Name="ServiceName">MEIx64</Data>
<Data Name="LowerFilters">
</Data>
<Data Name="UpperFilters">
</Data>
<Data Name="Problem">0x34</Data>
<Data Name="Status">0xc0000428</Data>
</EventData>
</Event>

And the event data is 

Log Name: Microsoft-Windows-Kernel-PnP/Configuration
Source: Microsoft-Windows-Kernel-PnP
Date: 24/02/2026 15:09:19
Event ID: 411
Task Category: None
Level: Error
Keywords:
User: SYSTEM
Computer: Paul-Mason
Description:
Device PCI\VEN_8086&DEV_A2BA&SUBSYS_19998086&REV_00\3&11583659&0&B0 had a problem starting.

Driver Name: oem63.inf
Class GUID: {4d36e97d-e325-11ce-bfc1-08002be10318}
Service: MEIx64
Lower Filters:
Upper Filters:
Problem: 0x34
Problem Status: 0xC0000428
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-PnP" Guid="{9c205a39-1250-487d-abd7-e831c6290539}" />
<EventID>411</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x4000000000000000</Keywords>
<TimeCreated SystemTime="2026-02-24T15:09:19.7801069Z" />
<EventRecordID>1118</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="16036" />
<Channel>Microsoft-Windows-Kernel-PnP/Configuration</Channel>
<Computer>Paul-Mason</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="DeviceInstanceId">PCI\VEN_8086&amp;DEV_A2BA&amp;SUBSYS_19998086&amp;REV_00\3&amp;11583659&amp;0&amp;B0</Data>
<Data Name="DriverName">oem63.inf</Data>
<Data Name="ClassGuid">{4d36e97d-e325-11ce-bfc1-08002be10318}</Data>
<Data Name="ServiceName">MEIx64</Data>
<Data Name="LowerFilters">
</Data>
<Data Name="UpperFilters">
</Data>
<Data Name="Problem">0x34</Data>
<Data Name="Status">0xc0000428</Data>
</EventData>
</Event>

From  Event properties Event 3,MEIx64

Log Name: System
Source: MEIx64
Date: 26/02/2026 10:44:12
Event ID: 3
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Paul-Mason
Description:
Intel(R) Management Engine Interface driver has failed to perform handshake with the Firmware (FWSTS0: 0x80032004, FWSTS1: 0x30840116).
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="MEIx64" />
<EventID Qualifiers="49159">3</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2026-02-26T10:44:12.9480092Z" />
<EventRecordID>2621</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="20768" />
<Channel>System</Channel>
<Computer>Paul-Mason</Computer>
<Security />
</System>
<EventData>
<Data>
</Data>
<Data>0x80032004</Data>
<Data>0x30840116</Data>
<Binary>000000000300280000000000030007C0000000000000000000000000000000000000000000000000</Binary>
</EventData>
</Event>

Details 

Log Name: System
Source: MEIx64
Date: 26/02/2026 10:44:12
Event ID: 3
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Paul-Mason
Description:
Intel(R) Management Engine Interface driver has failed to perform handshake with the Firmware (FWSTS0: 0x80032004, FWSTS1: 0x30840116).
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="MEIx64" />
<EventID Qualifiers="49159">3</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2026-02-26T10:44:12.9480092Z" />
<EventRecordID>2621</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="20768" />
<Channel>System</Channel>
<Computer>Paul-Mason</Computer>
<Security />
</System>
<EventData>
<Data>
</Data>
<Data>0x80032004</Data>
<Data>0x30840116</Data>
<Binary>000000000300280000000000030007C0000000000000000000000000000000000000000000000000</Binary>
</EventData>
</Event>

[Deep_World]

Hi @Mason-57,
 
Welcome to the HP Support Community!

Thanks for reaching out!

Sorry for the inconvenience caused and don’t worry let me help you.

Thank you for sharing such detailed logs, I completely understand your concern, and I’ll do my best to help you narrow this down.

From the event logs you’ve provided, the key points are:

• The MEIx64 driver is failing to start (Problem Code 0x34).
• The status 0xC0000428 often indicates a driver signature or compatibility issue.
• The failure between the driver and firmware suggests a mismatch between the installed driver and the firmware embedded in the system’s chipset.

To move forward, I’d like to ask a few clarifying questions:

• Which exact HP model are you using  ?
• Did this issue start after a BIOS update, Windows update, or driver installation?
• Are you running Windows 10 or Windows 11, and which build version?

Here are a few troubleshooting steps you can try while we gather more details:

1. Clean Driver Reinstall
   • Open Device Manager, locate Intel(R) Management Engine Interface.
   • Right-click → Uninstall device (check “Delete the driver software for this device” if available).
   • Restart your PC, then reinstall the latest MEI driver from HP’s support page for your exact model.
2. Check Windows Updates
   • Sometimes Windows Update pushes a generic MEI driver that conflicts with OEM versions.
   • Ensure all pending updates are installed, then recheck Device Manager.
3. BIOS Settings Reset
   • Enter BIOS Setup during boot.
   • Load Default/Optimized Settings and save.
   • This can help if the Management Engine firmware settings became misaligned.
4. System Firmware Update
   • Even if you’ve updated BIOS, check HP’s support website for Intel Management Engine Firmware updates (these are sometimes separate from BIOS).
5. Event Viewer Monitoring

• After reinstalling, monitor Event Viewer again to see if the error persists or changes.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 

Take care and have an amazing day ahead! 

Best regards,

Deep_World.  

[Mason-57]

Thanks for the reply Deep_World

This ONLY occurs when the system has been a sleep, as I very rely power down, it's fine whewn doing either a reboot, or cold restart

Hers the answers to the questions you asked

I'm using the HP Z4 G4 Workstation exact details as follows

Processor Intel(R) Core(TM) i9-9920X CPU @ 3.50GHz (3.50 GHz)
Installed RAM 128 GB (128 GB usable)
Device ID 82C030FA-D392-4082-88C3-13CDE36CE7B9
Product ID 00330-52268-94798-AAOEM
System type 64-bit operating system, x64-based processor
As far as I'm aware this DID NOT star after I updated the BIOS it something recent

I am running the lates drivers on ALL the hardware, including this,

I'm running 

Edition Windows 11 Pro
Version 25H2
Installed on ‎06/‎02/‎2026
OS build 26200.7922
Experience Windows Feature Experience Pack 1000.26100.300.0

I have carried out the delete, reboot, reinstall several times, and delete, find hardware changes, as well BOTH reinstall the driver that works OK

I have already installed the newest/lates driver from the INTEL website

I have used the installer that comes with the download to remove the pervious versions, by using the delete/remove this driver option the ran it again to reinstall the driver

As I say it only errors when the machine goes to sleep then wakes up, I have removed the "Allow  the computer to put this devise to sleep" but that dose not seem to have any effect