• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎07-02-2023 08:25 AM - edited ‎07-02-2023 08:25 AM

HP Recommended

Product: Probook 430 G4

OS: Windows 10 (x64)

After an external BIOS programming for my laptop, I had to rewrite the serial number, product number, description and so on. The computer accepted all of the new details except Feature Byte, giving the error "Invalid Feature Byte - CRC Fail". 

 

I tried using partsurfer.hp.com to get the feature byte back, but sadly it did not work. 

My current feature byte acquired from partsurfer: 3X476J6S6Z6b7J7M7Q7W7m7saBaQapaqauawbhdU

 

Any help would be appreciated!

Category:
1 person had the same question
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.