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‎04-19-2020 10:49 PM

HP Recommended
Product: HP Pavilion - 15-cc123cl
Operating System: Microsoft Windows 10 (64-bit)

I read some articles and community posts where 32GB of ram can supposedly be used in a

HP Pavilion 15-cc123cl laptop with no problem. But when I look at my system information and also even the HP specification forums, it says the maximum amount of ram that can be installed is 16GB of ram. My final question; Can HP Pavilion - 15-cc123cl truly support 32GB of ram or is the maximum 16GB ram?

 

Thank you in advance to anyone who helps me out😊 

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-20-2020 07:29 AM

HP Recommended

Hi:

 

The Crucial memory report for your notebook indicates that 2 x 16 GB of memory is supported.

 

https://www.crucial.com/compatible-upgrade-for/hp---compaq/pavilion-15-cc123cl

 

The hardware your PC has supports 32 GB of memory (2 x 16 GB).

 

HP indicates the max is 2 x 8 GB, but they may not have tested 16 GB memory modules in that model series.

 

http://h10032.www1.hp.com/ctg/Manual/c06525445

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1 REPLY 1

‎04-20-2020 07:29 AM

HP Recommended

Hi:

 

The Crucial memory report for your notebook indicates that 2 x 16 GB of memory is supported.

 

https://www.crucial.com/compatible-upgrade-for/hp---compaq/pavilion-15-cc123cl

 

The hardware your PC has supports 32 GB of memory (2 x 16 GB).

 

HP indicates the max is 2 x 8 GB, but they may not have tested 16 GB memory modules in that model series.

 

http://h10032.www1.hp.com/ctg/Manual/c06525445

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