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‎09-13-2018 11:46 AM

HP Recommended
Product: HP Pavilion HPE h9-1033uk Phoenix Desktop PC
Operating System: Microsoft Windows 7 (64-bit)

Is HP Pavilion HPE h9-1033uk Phoenix Desktop PC compatible with Windows 10?

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-13-2018 12:33 PM

HP Recommended

Hi:

 

Officially it isn't supported by HP for W10 because it was made prior to the August 2013 cutoff date for W10 support.

 

https://support.hp.com/us-en/document/c03030800

 

Looking at the hardware specs, it should be able to run W10 for the most part.

 

There are two potential issues you might face...the audio may not work on W10, and the Ralink wifi card may not work on W10.

 

Here is the HP support matrix for W10...

 

https://support.hp.com/us-en/document/c05195282

 

There is a W10 audio driver that usually gets the IDT audio to work on most models, but I can't guarantee that it will work on yours.

 

The Ralink wifi adapter does have W10 drivers but that model wifi card seems to have issues with the newest releases of W10, such as v1709 and v1803.

View solution in original post

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1 REPLY 1

‎09-13-2018 12:33 PM

HP Recommended

Hi:

 

Officially it isn't supported by HP for W10 because it was made prior to the August 2013 cutoff date for W10 support.

 

https://support.hp.com/us-en/document/c03030800

 

Looking at the hardware specs, it should be able to run W10 for the most part.

 

There are two potential issues you might face...the audio may not work on W10, and the Ralink wifi card may not work on W10.

 

Here is the HP support matrix for W10...

 

https://support.hp.com/us-en/document/c05195282

 

There is a W10 audio driver that usually gets the IDT audio to work on most models, but I can't guarantee that it will work on yours.

 

The Ralink wifi adapter does have W10 drivers but that model wifi card seems to have issues with the newest releases of W10, such as v1709 and v1803.

Was this reply helpful? Yes No
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