Is a thermal shutdown 90D caused by the CPU overheating or the graphics board?

[hefy_jefy]

I occasionally get a thermal shutdown D90 while running Microsoft Flight Simulator.  Are these caused by the CPU overheating or the graphics card?

Geoff

[Treeko]

Hi @hefy_jefy 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

I see that you are facing 90D error.

To fix this error, use the following steps:

1. Press Enter to clear the message and allow the system to boot to the Windows Desktop.
2. Shut down the computer, and then inspect and clean the exterior vents to remove dust buildup by blowing air through the vent openings. Dust can accumulate inside the vent openings and around internal cooling components, preventing the removal of heat.

For more information on reducing heat inside your computer, see Reducing Heat Inside the PC.

1. After you remove the dust, turn on the computer. If the error message persists, continue with these steps.
2. Perform a hard reset. Performing a hard reset can reset recorded thermal values in memory and enable you to use the computer again, even if only for a short time to access and save any important files before service.

For more information on performing a hard reset, see Use Hard Reset to Resolve Hardware and Software Issues.

1. In some cases, updating the BIOS might help prevent this error from occurring.

For more information on how to update the BIOS, see Updating the BIOS.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a good day.

Treeko

HP Support