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- Re: Is my hard drive causing this problem

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09-03-2020
01:23 AM
- last edited on
09-03-2020
07:26 AM
by
MatheusH
this is the screenshot of dard drive test.
Actually I have one M.2 SSD along with HDD which came preinstalled when I bought the notebook 2 years back.
I went through hours and even days approaching this with HP Cloud recovery tool but my system has become the slowest on earth
I am trying to recover my my OS(Window 10 64 bit)
In this test I ran both the hard drives for test but test stopped saying that
Hard Drive Smart Check: Passed
Hard Drive Short DST Check:. Failed
Failure I'd: UAPXG-99KA7P-XD7W3G-60UF03
PRODUCT ID: 5CP46PA#ACJ
Is this error for M.2SSD or is it for the other one HDD 1Tb that came with laptop.
Do I have to replace my HDD? If so please guide me because my notebook is out of warranty.
Also Can I only have M.2 SSD with bigger size (currently installed with 250GB samsung 970EVO plus)
or I have to install the traditional one.
How do I process the installation sir.
09-03-2020 07:56 AM
Hi:
According to the report, the 2.5" drive has failed or is failing.
Remove the hard drive for now, and use the cloud recovery tool on the SSD you installed.
Below is the link to the service manual.
https://content.abt.com/documents/90195/15DA0046NR_manual.pdf
If you want to replace the 2.5" hard drive, you may want to replace it with a 2.5" SSD for best performance and cooler running.
09-06-2020 10:21 AM
I don't know what size you are looking for, but this 500 GB SSD is a good choice.