Is this normal?

[Marwan_Maadawy]

So my pc was hacked and I guess I managed to remove the hack tool and the viruses and I installed a new windows and my windows is up to date but I don't know if is this normal or not and how how to fix this problem and the back fan is really noisy and I can slow it down

[Paul_Tikkanen · Accepted solution]

You have to install a couple of drivers.

1. Install this driver and restart the PC:

Intel Chipset Drivers for Microsoft Windows

https://ftp.hp.com/pub/softpaq/sp101501-102000/sp101759.exe

2. Then install this driver for the SAS Controller:

Intel Rapid Storage Technology Enterprise

https://ftp.hp.com/pub/softpaq/sp98001-98500/sp98397.exe 

[Marwan_Maadawy]

Ok that helped a lot but what about "PCI Serial port" and what its function and how to make sure that my pc is now clean of hack tools and viruses

[Paul_Tikkanen]

The PCI Serial Port needs this driver:

Intel Management Engine Software

https://ftp.hp.com/pub/softpaq/sp74001-74500/sp74499.exe 

Purpose:  This package installs the latest Management Engine Interface (MEI) and Serial-Over-LAN (SOL) drivers, as well as Intel Management and Security Status (IMSS), to support Intel Active Management Technology (AMT) versions 8.x and 9.x.

Run the Windows Defender scan:

Windows 10 - Windows Defender How To Scan For Viruses (youtube.com)