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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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- Re: Issue after hp update last night
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03-15-2023 11:49 AM
My hp desktop received update last night.When I turned it on this morning hp opening screen said sign in & when I clicked on that screen it went black.I can see my cursor but unable to get my home page.I have never had a sign in screen before the update,what to do?
marilyng
03-15-2023 05:57 PM - edited 03-15-2023 06:15 PM
Hi @Marilyngia
Sorry to see this. Some HP PC product groups (690, 25L, Business Workstations, and some AIOs) have been getting faulty BIOS updates from HP and Microsoft Update. Don't know if your PC is in this group.
Please provide a product number.
Try all Desktop and AIO troubleshooting steps at the following Site.
Can't provide assistance without additional information.
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