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‎11-26-2024 05:51 PM

HP Recommended
Product: HP Laptop - 15-dw2006nj
Operating System: Microsoft Windows 11

I’m experiencing an issue with my laptop’s battery. The battery always shows 0% and the laptop only works when connected to a power source. If I unplug it, the laptop immediately turns off. Could you please assist me with this issue?

Thank you!

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