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‎05-29-2025 07:56 PM

HP Recommended
Product: HP All-in-One Desktop PC 24-cb0000i (3B8A1AV)
Operating System: Microsoft Windows 10 (64-bit)

Keep getting errors when trying to install Windows 11. What do I do?

i have HP all in One PC 24-cb0000i(3B8A1...

currently have Windows 10 (64-bit)

1 REPLY 1

‎05-30-2025 03:42 PM - edited ‎05-30-2025 03:53 PM

HP Recommended

Greetings @Starliter79 

 

Please provide more information. I'm not sure what is going on.

 

How are you doing the W11 installation?

 

- Windows Update offered the W11 update

- You're doing an in-place upgrade using W11 USB installation media

- You're doing a clean W11 installation using W11 USB media

 

Disconnect unnecessary peripherals.

 

HP specs for a similar PC indicate your PC may have shipped with W11 Home. Did you downgrade to W10?

 

Have you tried using the HP Cloud Recovery option?

 

Is your W10 PC having any stability problems causing you to try a W11 installation?

 

Regards

 

 

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