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HP Recommended
HP-BC513tx
Microsoft Windows 10 (64-bit)

I recently updated my windows from windows 10 to windows 11. For a month or 2, I did not have any issue with it but later my windows started to give a bluescreen death error which was logged as kernel error 41. So I did a complete reinstallation of windows 10 by downloading ISO from microsoft.com.The problem still persisted so I went to an HP service center as I had tried all built-in features that were provided to troubleshoot any possible software errors . Also, I even updated My bios to the latest version before servicing the laptop. I specified my issue but they just reinstalled the windows and inserted the default OS with which the laptop was delivered. There was no issue for a while since I got my laptop back but again the problem came back in windows 10 itself. If I installed windows 11 the problem BSOD error was inevitable. I think there is a driver issue or something which is getting pushed with the update so please look into the issue. I have inserted the errors that I got most of the time when the system would shut down with BSOD and would not turn on again. It would turn on only around 5-10 minutes. I have inserted the Error messages that had appeared(very inconsistent messages showed up. Like different error messages showed up). I bought this laptop in June 2020 recently and all these started after the warranty period expired so please tell me what can be done. My laptop model is HP pavilion BC513tx

 

 

 

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15 REPLIES 15
HP Recommended

hi

HP PCs - Hard disk 3F0 boot device not found error

don't update the bios yet
it is possible that it is the system disk that is damaged, so replace it
check what is indicated do the tests!

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

I have done the tests in system diagnosis .. i didn't show any fault the only thing i noticed was SSD wear percentage was 2.. wt to be done?

HP Recommended

so did you check and  try what is mentioned in the link?

https://support.hp.com/us-en/document/c06201699

 

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

I performed the tests in diagnostics and the system didnt show an errors

I even used this link which didnt work    https://support.hp.com/gb-en/document/ish_4511095-4511141-16

HP Recommended

more exactly, what did you do, what is happening?
In the given links it says:

 

HP Consumer Notebook PCs - Boot Device Not Found (3F0) or Automatic Repair Errors

 

  • Press F10 repeatedly during start up to enter the BIOS configuration utility.
  • Check Legacy Support and disable if it is enabled:

    System Configuration > Boot Options > Legacy Support

Procedure 4: Perform F11 Recovery, or restore the system using HP recovery media.

or use after recovery cloud

 

 

 

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

I have reset bios settings... so secure boot is on and legacy mode is off. Also, I recovered my pc using the HP Cloud recovery tool which didn't work...I have tried pretty much every diagnosing option available in system diagnostics(It passed all tests).Idk how to get my laptop repaired because when you reinstall windows using hp cloud recovery it works for around 2-3 days and then just starts giving blue screen error  

HP Recommended

"Cloud recovery tool which didn't work"

hp cloud recovery it works for around 2-3 days"

So that reinstalled the computer, or not?
if not reinstalled at what time it does not work, error message, hangs other?

 

https://support.hp.com/id-en/document/c06386980

Operating system
Windows 10 Home 64

this model, windows 10 has been reinstalled or not, I ask because in your title despite that you say to use the cloud recovery, it is mentioned w11

 

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

I was using windows 11 when I initially started facing this issue and I tried This recovery tool also when I was using windows 11 which installed the windows 10 with which my laptop was delivered..

HP Recommended

Answer my questions precisely..
with cloud recovery, is the computer last reinstalled here, with windows 10
did you wait and not reinstall windows 11

 

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Windows 11 22h2 inside , user

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