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‎11-15-2020 03:38 PM

HP Recommended
Product: HP prodesk 600 G5
Operating System: Microsoft Windows 10 (32-bit)

Hello

I have a new PC and i want to install windows 10 32bit . I have enabled legacy boot in the bios but when i save the changes and I boot from the usb and windows installation starts , keyboard and mouse don't work. Uefi boot they function. How can i solve this problem because i have tried many ways but no results.

I would appreciate your help

Thanks

1 REPLY 1

‎11-16-2020 09:12 AM

HP Recommended

@Endri_it 

Didn't this model come with Win10 preloaded? If so, why are you trying to do a reinstall?

 

Also, it probably came preconfigured to use UEFI -- so what you need to do is recreate your Win10 install media to support UEFI.  You can do that by downloading an ISO file from MS and using RUFUS to create the bootable USB:  https://rufus.ie/



I am a volunteer and I do not work for, nor represent, HP
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