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babs_
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Message 1 of 3
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Keyboard and mouse not detected

HP Recommended
a1000 series
Microsoft Windows 10 (32-bit)

So recently i was checking if my old pavilion was working, it was, booted into windows ect. But, i found that the mouse and keyboard where unresponsive. I did the usual checks, different usb ports, made sure peripherals worked and when i was doing this i noticed that both worked in bios so my next step was to make the jump to win 10 and set off installing it over usb. It was going fine until i reached the first prompt where i noticed that once again my peripherals didn't work and iv been stumped on this for a while and was wondering how to proceed. 

Any help would be great thanks. 

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WAWood
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HP Recommended

@babs_ 

Your PC must be REALLY OLD -- as the only specs I could find for that series indicate it came with Windows ME -- over 19 years ago!

 

IF that really is the case, there's no possibility that it is going to work with Win10 as the hardware is simply way too old.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
babs_
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The case indicated it was made for xp... but still in that OS peripherals don't work, i was thinking it may be a bios issue?

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