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Hello,

I have the following problem here (the 3F0 one):  here https://support.hp.com/it-it/document/c06110603

I tried to press F2 (also F10 and F11), but it doesn't do anything. 

The keyboard is connected and the buttons are illuminated, hence it shouldn't be a problem with the keyboard not being well connected, but still, it doesn't do anything. 

Any idea how to solve this problem?

(Operating system could be either W10 32 or 64 bit, don't remember exactly)

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