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HP Recommended
HP PAVILION LAPTOP 14
Microsoft Windows 10 (64-bit)

Certain keys will not work unless pushed really hard - how can i fix this please?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

 Tried an Air Duster?  Otherwise about all that can be done is to replace the keyboard.   You did not mention your specific model but there are a number of videos and walkthroughs available for "Pavilion 14"  

https://www.google.com/search?q=hp+pavilion+14+notebook+pc+keyboard+replacement

 

Depending on the model you may need a small investment in tools or at worse take it to a fixit shop.

Check warranty?  https://support.hp.com/us-en/checkwarranty

some retail offer more than one year

 

HP has repair also.

1) Click on this link -
https://support.hp.com/us-en/contact-hp
2) Select your product type below.
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Select the chat or get phone number options based on your preferences.
6) Fill the web form and proceed further.


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it

View solution in original post

1 REPLY 1
HP Recommended

 Tried an Air Duster?  Otherwise about all that can be done is to replace the keyboard.   You did not mention your specific model but there are a number of videos and walkthroughs available for "Pavilion 14"  

https://www.google.com/search?q=hp+pavilion+14+notebook+pc+keyboard+replacement

 

Depending on the model you may need a small investment in tools or at worse take it to a fixit shop.

Check warranty?  https://support.hp.com/us-en/checkwarranty

some retail offer more than one year

 

HP has repair also.

1) Click on this link -
https://support.hp.com/us-en/contact-hp
2) Select your product type below.
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Select the chat or get phone number options based on your preferences.
6) Fill the web form and proceed further.


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.