Kmode

vietvet67 · ‎05-22-2020

How in the heck can one use your method for recovery from Kmode when I cannot even get the computer to turn on? Have had this in the shop 5 times in the last month to get fixed..I do not have another operating system to use...You can chisel in stone....MY last hp......and this one is less than a year old.

My only recourse is to take it to my repairman...

Prométhée · ‎05-23-2020

Hello
maybe if you give the exact model of the computer
And what exactly is your problem
That we could try to find a solution
while waiting to reinstall a factory hp computer, if it no longer starts in windows, you can restart using the F11 key

Recovery when Windows 10 does not start correctly

signature:
Expert volontaire :Forum Fr 17-10-2009 :
Sorry i'm using translate.google:
give the model and P/n product number of the device :
example: HP Phoenix h9-1228ef HPE product no.P / N: C0B64EA :
Please remember to mark the answers this can help other users:
please click on the accept as solution button if message provided an answer / solution to the problem

vietvet67 · ‎05-23-2020

the ID tag says HP pav gaming 790-(0020)

In the middle of operation it will quit and the notice that something is wrong comes up and says it requires a restart which it does on its own, I have no control of the restart.

It does this twice then allows me various options, of which I have done all: system recovery, rebooting, deleting newest updates...it will NOT allow me to do a soft start, I can not do anything other than shut off computer which says KMODE problem. So, how can I other than taking it to the repairman whom uses a different operating system to fix the problem?

Thanks

wb2001 · ‎05-23-2020

@vietvet67,

The quick fix: disable Fast Startup, per this article.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

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