Kmode

vietvet67 · ‎05-22-2020

How in the heck can one use your method for recovery from Kmode when I cannot even get the computer to turn on? Have had this in the shop 5 times in the last month to get fixed..I do not have another operating system to use...You can chisel in stone....MY last hp......and this one is less than a year old.

My only recourse is to take it to my repairman...

Prométhée · ‎05-23-2020

Hello
maybe if you give the exact model of the computer
And what exactly is your problem
That we could try to find a solution
while waiting to reinstall a factory hp computer, if it no longer starts in windows, you can restart using the F11 key

Recovery when Windows 10 does not start correctly

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vietvet67 · ‎05-23-2020

the ID tag says HP pav gaming 790-(0020)

In the middle of operation it will quit and the notice that something is wrong comes up and says it requires a restart which it does on its own, I have no control of the restart.

It does this twice then allows me various options, of which I have done all: system recovery, rebooting, deleting newest updates...it will NOT allow me to do a soft start, I can not do anything other than shut off computer which says KMODE problem. So, how can I other than taking it to the repairman whom uses a different operating system to fix the problem?

Thanks

wb2001 · ‎05-23-2020

@vietvet67,

The quick fix: disable Fast Startup, per this article.

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